Privacy Policy

TechShack Recruitment Ltd, 25 Eastcheap, London, England, EC3M 1DE

1. Introduction

TechShack Recruitment Ltd is committed to protecting and respecting your privacy and handling your personal data responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and share personal data in connection with our recruitment services and our website.

TechShack Recruitment Ltd is a company incorporated in England and Wales under company number 14404145.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018, TechShack Recruitment Ltd is the data controller in respect of the personal data described in this Privacy Policy.

For privacy and data protection enquiries, please contact Privacy@tech-shack.co.

2. Who We Are

TechShack Recruitment Ltd operates as a recruitment agency and employment business.

We provide recruitment services to candidates and organisations seeking permanent employees, temporary workers, contractors and consultants.

We may process personal data relating to prospective and current candidates, contractors and consultants, prospective and current clients and their employees, suppliers and service providers, individuals who contact us or use our website, and employees and prospective employees of TechShack Recruitment Ltd.

3. Personal Data We Collect

Depending on your relationship with us, we may collect and process personal data including your name, contact details, employment history, curriculum vitae, qualifications, professional experience, salary or rate information, availability, notice period, right to work information, identification and compliance documentation where required, references, career preferences, interview and placement information, professional profiles, financial and payment information where necessary, communications with TechShack and technical information collected when you use our website.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

4. Where We Obtain Personal Data

We may obtain personal data directly from you when you apply for a role, send us your CV, speak or correspond with one of our consultants, complete a form on our website, enter into a contract with us, subscribe to job alerts or other communications, attend an event, or communicate with us by telephone, email, social media or another channel.

We may also obtain information from LinkedIn and other professional networking platforms, job boards and CV databases, publicly accessible professional information, corporate websites, referrals and recommendations, clients, suppliers and service providers, previous employers and referees where appropriate.

Where required by law, we will provide appropriate information about our processing of personal data obtained from third-party or publicly accessible sources.

5. Information Collected Through Our Website

When you visit our website, we may collect technical information such as your IP address, browser type and version, device type, operating system, pages visited, time and date of visits, website interaction information and referring website or source.

We may use cookies and similar technologies to operate, secure, analyse and improve our website. Where consent is required for non-essential cookies, we will obtain it through the appropriate cookie controls.

6. How We Use Personal Data

We may use personal data to provide recruitment and staffing services, identify suitable employment or consultancy opportunities, assess candidate suitability, introduce candidates to clients, arrange interviews, manage recruitment processes, administer placements and assignments, verify qualifications and right to work where appropriate, administer contracts and payments, maintain our recruitment database, develop client relationships, operate and improve our website, maintain security, prevent fraud, comply with legal obligations, establish or defend legal claims, manage our business and send marketing communications where permitted by law.

7. Our Legal Bases for Processing

We process personal data only where we have a lawful basis for doing so.

Legitimate interests. We have legitimate interests in operating a recruitment business, identifying candidates, matching individuals with opportunities, developing client relationships, maintaining our recruitment database and providing our services. Before relying on legitimate interests, we consider whether our interests are outweighed by the rights and interests of the individual concerned.

Contract. We may process personal data where necessary to enter into or perform a contract with you or to take steps at your request before entering into a contract.

Legal obligation. We may process personal data where necessary to comply with legal or regulatory obligations.

Consent. Where appropriate, we may ask for your consent to process personal data for a particular purpose. Where processing is based on consent, you may withdraw that consent at any time.

8. Recruitment and Candidate Introductions

Our core business involves introducing candidates to organisations that may wish to employ or engage them.

Where appropriate, we may share relevant candidate information with prospective or current clients in connection with recruitment opportunities. We will only share information that we reasonably consider relevant to the recruitment process and will handle candidate information in accordance with applicable data protection legislation.

9. Sharing Personal Data

We may share personal data with appropriate third parties where necessary for our business or recruitment services, including prospective and current clients, candidates and contractors, payroll and payment providers, recruitment technology and CRM providers, IT and cloud hosting providers, professional advisers, accountants and auditors, insurers, compliance providers and legal or regulatory authorities.

Third-party service providers acting on our behalf are expected to process personal data securely and in accordance with applicable data protection requirements.

We may also disclose personal data where required by law or where reasonably necessary to protect our legal rights, prevent fraud or protect the rights and safety of TechShack, our candidates, clients or others.

If TechShack Recruitment Ltd or part of its business is sold, merged or reorganised, relevant personal data may be disclosed or transferred as part of that transaction, subject to appropriate safeguards.

10. International Transfers

As a recruitment business operating across international markets, we may process or transfer personal data outside the United Kingdom.

Where personal data is transferred to a country that does not benefit from an applicable UK adequacy regulation, we will use appropriate safeguards where required by law. These safeguards may include approved contractual protections or other lawful transfer mechanisms.

11. Data Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.

Access to personal data is limited to employees, contractors and service providers who have an appropriate business need to access it.

Although we take reasonable measures to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including the provision of recruitment services and satisfaction of legal, accounting, contractual and regulatory requirements.

When determining an appropriate retention period, we consider the nature of the information, our relationship with you, recruitment activity, legal and regulatory requirements, potential legal claims and whether there remains a legitimate business need to retain the information.

Where personal data is no longer required, we may delete, anonymise or securely archive it as appropriate.

13. Marketing

We may contact candidates and business contacts about relevant recruitment opportunities, services or information where permitted by law.

You can ask us to stop sending marketing communications at any time by following any unsubscribe instructions provided or by contacting Privacy@tech-shack.co.

Opting out of marketing communications will not prevent us from contacting you where necessary in connection with an existing recruitment process, placement, contract or other legitimate business matter.

14. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to request access to personal data we hold about you, request correction of inaccurate or incomplete personal data, request deletion, request restriction of processing, object to certain processing including direct marketing, request transfer of certain personal data, withdraw consent where processing is based on consent and complain to the Information Commissioner's Office.

These rights are subject to certain legal conditions and exemptions. To exercise your rights, contact Privacy@tech-shack.co. We may need to verify your identity before responding to a request.

15. Complaints

If you have concerns about how we use your personal data, please contact us first at Privacy@tech-shack.co so that we can investigate the matter.

You also have the right to complain to the Information Commissioner's Office, the UK's supervisory authority for data protection.

16. Third-Party Websites

Our website may contain links to third-party websites. Those websites operate independently from TechShack and may have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their privacy information before providing personal data.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations. The latest version will be published on our website.

18. Contact Us

For questions, requests or concerns regarding this Privacy Policy or the way TechShack Recruitment Ltd processes personal data, please contact:

TechShack Recruitment Ltd, 25 Eastcheap, London, England, EC3M 1DE — Privacy@tech-shack.co